GGGRRrr! I was ready to rip someone’s head off today. Mom’s phone has been offline for almost 2 weeks now. With each call (seven in total) I was assured it was Bell’s mistake and that it would be rectified within the day. Today I got hold of an intelligent supervisor in Ottawa and everything was corrected within the hour. I do believe I got their attention finally and a promise to have the “English is not my primary language” beotchs I took notes of, reprimanded (promotions probably) for their incompetence and refusal to put me through to a supervisor! “Sir, I am not able to discuss this account with anyone but the owner and no supervisor will talk with you either… click”. I understand why these idiots hide behind a phone and don’t have public offices.